:root{--brand: #004990;--brand-deep: #003468;--brand-ink: #001b36;--brand-bright: #2a86e0;--brand-tint: #eaf1f9;--brand-line: #cddff0;--steel: #72757b;--steel-dark: #6c6f75;--steel-light: #8d9095;--steel-tint: #f1f2f4;--signal: #17c2a4;--signal-soft: #6fe0cd;--signal-ink: #00231d;--surface-card: #ffffff;--surface-app: #f6f8fb;--surface-sunk: #eceff4;--surface-hover: color-mix(in srgb, var(--brand-tint) 55%, var(--surface-card));--line: var(--brand-line);--grid: color-mix(in srgb, var(--brand-line) 55%, var(--surface-card));--line-strong: #bcc1c5;--field-grid: linear-gradient(to right, color-mix(in srgb, var(--brand) 4%, transparent) 1px, transparent 1px), linear-gradient(to bottom, color-mix(in srgb, var(--brand) 4%, transparent) 1px, transparent 1px);--field-grid-mask: radial-gradient(ellipse 100% 70% at 50% 0%, #000 40%, transparent 100%);--field-glow: none;--ink: #14181d;--ink-soft: #464646;--ink-muted: #6b7280;--ink-locked: #5f6673;--ink-invert: #f4f8fd;--ink-invert-soft: #a9bdd6;--accent: var(--brand);--accent-soft: var(--brand-tint);--nav-bg: var(--brand-ink);--nav-lift: var(--brand-deep);--nav-ink: var(--ink-invert-soft);--nav-active: var(--ink-invert);--nav-active-bg: color-mix(in srgb, var(--brand-bright) 28%, transparent);--nav-hover-bg: color-mix(in srgb, var(--ink-invert) 8%, transparent);--nav-rule: color-mix(in srgb, var(--ink-invert) 12%, transparent);--nav-ink-locked: color-mix(in srgb, var(--steel-light) 55%, var(--ink-invert-soft));--scrim: color-mix(in srgb, var(--brand-ink) 42%, transparent);--font-heading: "Inter Tight", ui-sans-serif, system-ui, sans-serif;--font-body: "Inter", ui-sans-serif, system-ui, sans-serif;--radius: 14px;--radius-sm: 8px;--gap: 16px;--shadow-card: 0 1px 2px rgba(0, 27, 54, .05), 0 4px 12px rgba(0, 27, 54, .05);--shadow-pop: 0 10px 28px rgba(0, 27, 54, .16), 0 4px 8px rgba(0, 27, 54, .08);--error: #b91c1c;--error-soft: #fef2f2;--success: #15803d;--success-soft: #f0fdf4;--series-1: #1f6fc2;--series-2: #eb6834;--series-3: #17a98f;--series-4: #eda100;--series-5: #e87ba4;--series-6: #4a3aa7;--status-available: #0ca30c;--status-oncall: var(--series-1);--status-ringing: #fab219;--status-wrapup: #fab219;--status-away: #ec835a;--status-dnd: #d92d20;--status-offline: var(--steel);--level-ok: #0ca30c;--level-warn: #fab219;--level-breach: #d92d20;--level-breach-soft: #fdecea;--level-warn-soft: #fff6e0;--ribbon-bg: #eda100;--ribbon-ink: #1b1300;--widget-surface: #ffffff;--widget-ink: #14181d;--widget-bubble: var(--steel-tint);--widget-line: #dde2ea;--wall-dark-bg: var(--brand-ink);--wall-dark-tile: color-mix(in srgb, var(--brand-ink) 88%, var(--ink-invert));--wall-dark-ink: var(--ink-invert-soft);color-scheme:light}:root{--dark-surface-app: var(--brand-ink);--dark-surface-card: color-mix(in srgb, var(--brand-ink) 95%, var(--ink-invert));--dark-surface-sunk: color-mix(in srgb, var(--brand-ink) 72%, #000000);--dark-surface-hover: color-mix(in srgb, var(--brand-ink) 91%, var(--ink-invert));--dark-line: color-mix(in srgb, var(--brand-ink) 85%, var(--ink-invert));--dark-grid: color-mix(in srgb, var(--brand-ink) 90%, var(--ink-invert));--dark-nav-bg: color-mix(in srgb, var(--brand-ink) 58%, #000000);--dark-nav-lift: var(--brand-deep);--dark-ink-soft: color-mix(in srgb, var(--ink-invert) 55%, var(--ink-invert-soft));--dark-ink-locked: var(--ink-invert-soft);--dark-accent: color-mix(in srgb, var(--brand-bright) 72%, var(--ink-invert));--dark-accent-soft: color-mix(in srgb, var(--brand) 40%, var(--brand-ink));--dark-series-1: var(--brand-bright);--dark-series-2: #d95926;--dark-series-3: #149e86;--dark-series-4: #c98500;--dark-series-5: #d55181;--dark-series-6: #9085e9;--dark-level-breach: #f0544a;--dark-status-dnd: #f0544a;--dark-level-breach-soft: #3a1c20;--dark-level-warn-soft: #3a2f12;--dark-error: #f87171;--dark-error-soft: #3a1c20;--dark-success: #4ade80;--dark-success-soft: color-mix(in srgb, var(--dark-success) 26%, #000000);--dark-field-grid: linear-gradient(to right, color-mix(in srgb, var(--ink-invert-soft) 7%, transparent) 1px, transparent 1px), linear-gradient(to bottom, color-mix(in srgb, var(--ink-invert-soft) 7%, transparent) 1px, transparent 1px);--dark-field-grid-mask: radial-gradient(ellipse 100% 70% at 50% 0%, #000 40%, transparent 100%);--dark-field-glow: radial-gradient(ellipse 60% 55% at 12% 8%, color-mix(in srgb, var(--brand) 22%, transparent), transparent 70%), radial-gradient(ellipse 45% 45% at 92% 88%, color-mix(in srgb, var(--signal) 8%, transparent), transparent 70%)}@media(prefers-color-scheme:dark){:root:not([data-theme=light]){--surface-app: var(--dark-surface-app);--surface-card: var(--dark-surface-card);--surface-sunk: var(--dark-surface-sunk);--surface-hover: var(--dark-surface-hover);--line: var(--dark-line);--grid: var(--dark-grid);--field-grid: var(--dark-field-grid);--field-grid-mask: var(--dark-field-grid-mask);--field-glow: var(--dark-field-glow);--ink: var(--ink-invert);--ink-soft: var(--dark-ink-soft);--ink-muted: var(--ink-invert-soft);--ink-locked: var(--dark-ink-locked);--accent: var(--dark-accent);--accent-soft: var(--dark-accent-soft);--nav-bg: var(--dark-nav-bg);--nav-lift: var(--dark-nav-lift);--scrim: color-mix(in srgb, #000000 55%, transparent);--shadow-card: 0 1px 2px rgba(0, 0, 0, .3);--shadow-pop: 0 10px 28px rgba(0, 0, 0, .5);--series-1: var(--dark-series-1);--series-2: var(--dark-series-2);--series-3: var(--dark-series-3);--series-4: var(--dark-series-4);--series-5: var(--dark-series-5);--series-6: var(--dark-series-6);--status-dnd: var(--dark-status-dnd);--level-breach: var(--dark-level-breach);--level-breach-soft: var(--dark-level-breach-soft);--level-warn-soft: var(--dark-level-warn-soft);--error: var(--dark-error);--error-soft: var(--dark-error-soft);--success: var(--dark-success);--success-soft: var(--dark-success-soft);color-scheme:dark}}[data-theme=dark]{--surface-app: var(--dark-surface-app);--surface-card: var(--dark-surface-card);--surface-sunk: var(--dark-surface-sunk);--surface-hover: var(--dark-surface-hover);--line: var(--dark-line);--grid: var(--dark-grid);--field-grid: var(--dark-field-grid);--field-grid-mask: var(--dark-field-grid-mask);--field-glow: var(--dark-field-glow);--ink: var(--ink-invert);--ink-soft: var(--dark-ink-soft);--ink-muted: var(--ink-invert-soft);--ink-locked: var(--dark-ink-locked);--accent: var(--dark-accent);--accent-soft: var(--dark-accent-soft);--nav-bg: var(--dark-nav-bg);--nav-lift: var(--dark-nav-lift);--scrim: color-mix(in srgb, #000000 55%, transparent);--shadow-card: 0 1px 2px rgba(0, 0, 0, .3);--shadow-pop: 0 10px 28px rgba(0, 0, 0, .5);--series-1: var(--dark-series-1);--series-2: var(--dark-series-2);--series-3: var(--dark-series-3);--series-4: var(--dark-series-4);--series-5: var(--dark-series-5);--series-6: var(--dark-series-6);--status-dnd: var(--dark-status-dnd);--level-breach: var(--dark-level-breach);--level-breach-soft: var(--dark-level-breach-soft);--level-warn-soft: var(--dark-level-warn-soft);--error: var(--dark-error);--error-soft: var(--dark-error-soft);--success: var(--dark-success);--success-soft: var(--dark-success-soft);color-scheme:dark}*,*:before,*:after{box-sizing:border-box}html,body{margin:0;padding:0}body{font-family:var(--font-body);font-size:15px;line-height:1.5;color:var(--ink);background:var(--surface-app);-webkit-font-smoothing:antialiased;-webkit-text-size-adjust:100%;overflow-x:hidden}body:before,body:after{content:"";position:fixed;top:0;right:0;bottom:0;left:0;pointer-events:none;z-index:-1}body:before{background-image:var(--field-grid);background-size:64px 64px;-webkit-mask-image:var(--field-grid-mask);mask-image:var(--field-grid-mask)}body:after{background-image:var(--field-glow)}h1,h2,h3,h4{font-family:var(--font-heading);letter-spacing:-.015em;margin:0;line-height:1.2}h1{font-size:1.6rem}h2{font-size:1.1rem}h3{font-size:.98rem}p{margin:0}a{color:var(--accent)}button,input,select,textarea{font:inherit;color:inherit}:focus-visible{outline:2px solid var(--brand-bright);outline-offset:2px;border-radius:4px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.num{font-variant-numeric:tabular-nums}.muted{color:var(--ink-muted)}.soft{color:var(--ink-soft)}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:36px;padding:0 14px;border-radius:var(--radius-sm);border:1px solid var(--line);background:var(--surface-card);color:var(--ink);font-weight:600;font-size:.9rem;cursor:pointer;text-decoration:none;white-space:nowrap}.btn:hover{background:var(--surface-hover)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--brand);border-color:var(--brand);color:var(--ink-invert)}.btn-primary:hover{background:var(--brand-deep)}.btn-danger{color:var(--error)}.btn-ghost{border-color:transparent;background:transparent}.btn-sm{min-height:30px;padding:0 10px;font-size:.82rem}.btn-icon{width:36px;padding:0}.btn-icon.btn-sm{width:30px}.field{display:flex;flex-direction:column;gap:4px;min-width:0}.field>span{font-size:.78rem;font-weight:600;color:var(--ink-soft)}.input,.select{min-height:36px;padding:6px 10px;border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface-card);min-width:0;width:100%}.input:focus,.select:focus{border-color:var(--brand-bright);outline:none;box-shadow:0 0 0 3px var(--accent-soft)}.card{background:var(--surface-card);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-card);padding:16px;min-width:0}.card-head{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:12px;flex-wrap:wrap}.card-head h2{font-size:1rem}.card-sub{font-size:.8rem;color:var(--ink-muted)}.grid{display:grid;gap:var(--gap)}.grid-kpi{grid-template-columns:repeat(auto-fit,minmax(160px,1fr))}.grid-cards{grid-template-columns:repeat(auto-fill,minmax(280px,1fr))}.grid-2{grid-template-columns:repeat(auto-fit,minmax(min(100%,380px),1fr))}.stack{display:flex;flex-direction:column;gap:var(--gap)}.row{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.spacer{flex:1}.table-wrap{overflow-x:auto;max-width:100%}.table{width:100%;border-collapse:collapse;font-size:.88rem}.table th{text-align:left;font-weight:600;font-size:.75rem;color:var(--ink-muted);padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}.table td{padding:9px 10px;border-bottom:1px solid var(--grid);vertical-align:middle}.table tr:last-child td{border-bottom:0}.table .r{text-align:right;font-variant-numeric:tabular-nums}.table tbody tr.clickable{cursor:pointer}.table tbody tr.clickable:hover{background:var(--surface-hover)}.empty{padding:28px 12px;text-align:center;color:var(--ink-muted);font-size:.9rem}.error-box{padding:10px 12px;border-radius:var(--radius-sm);background:var(--error-soft);color:var(--error);font-size:.88rem}.chip{display:inline-flex;align-items:center;gap:5px;padding:2px 9px 2px 7px;border-radius:999px;font-size:.78rem;font-weight:600;background:var(--surface-sunk);color:var(--ink-soft);white-space:nowrap}.skeleton{background:linear-gradient(90deg,var(--surface-sunk),var(--surface-hover),var(--surface-sunk));background-size:200% 100%;animation:shimmer 1.4s infinite;border-radius:var(--radius-sm)}@keyframes shimmer{to{background-position:-200% 0}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important;scroll-behavior:auto!important}}.input,.select{height:36px}textarea.input{height:auto}.status{display:inline-flex;align-items:center;gap:6px;font-weight:600;font-size:.82rem;white-space:nowrap;color:var(--ink)}.status-dot{display:inline-grid;place-items:center;width:20px;height:20px;border-radius:50%;background:var(--c);color:var(--brand-ink);flex:none}.status-sm .status-dot{width:16px;height:16px}.status-sm{font-size:.76rem}.status-reason{color:var(--ink-soft);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.status-reason:before{content:"·";margin:0 .35em}.level{display:inline-flex;align-items:center;gap:5px;font-weight:600;font-size:.8rem;color:var(--ink-soft);white-space:nowrap}.level .icon{flex:none}.level-ok .icon{color:var(--level-ok)}.level-warn .icon{color:var(--level-warn)}.level-breach .icon{color:var(--level-breach)}.level-breach{color:var(--ink)}.segmented{display:inline-flex;padding:3px;gap:2px;border-radius:10px;background:var(--surface-sunk);border:1px solid var(--line);max-width:100%;overflow-x:auto}.segmented button{border:0;background:transparent;padding:5px 12px;border-radius:7px;font-size:.84rem;font-weight:600;color:var(--ink-soft);cursor:pointer;white-space:nowrap;min-height:30px}.segmented button.on{background:var(--surface-card);color:var(--ink);box-shadow:var(--shadow-card)}.page-head{display:flex;align-items:flex-end;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:20px}.page-head-text{min-width:0}.page-head-text p{margin-top:2px;font-size:.9rem}.page-head-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.section-head{margin-bottom:10px}.section-head h1{margin:0}.page-head-tab{align-items:center;margin-bottom:16px;min-height:30px}.page-head-tab .page-head-text p{margin-top:0}.tabstrip{flex-wrap:wrap;row-gap:3px;margin-bottom:16px}.tabstrip button.on{font-weight:800}.tabstrip button:focus-visible{outline:2px solid var(--accent);outline-offset:-2px}.modal{border:1px solid var(--line);border-radius:var(--radius);padding:0;width:min(520px,calc(100vw - 32px));background:var(--surface-card);color:var(--ink);box-shadow:var(--shadow-pop)}.modal::backdrop{background:#001b3673;background:var(--scrim)}.modal-head{display:flex;align-items:center;justify-content:space-between;padding:14px 16px 0}.modal-body{padding:12px 16px 18px;display:flex;flex-direction:column;gap:12px}.back-link{display:inline-flex;align-items:center;gap:4px;font-size:.85rem;font-weight:600;text-decoration:none;margin-bottom:8px}.call-state{display:inline-flex;align-items:center;gap:5px;font-weight:600;font-size:.82rem;white-space:nowrap}.call-state .icon{color:var(--ink-muted)}.call-held .icon{color:var(--status-away)}.call-ringing .icon,.call-queued .icon{color:var(--status-ringing)}.call-talking .icon{color:var(--status-oncall)}.level-unknown .icon{color:var(--ink-muted)}.chart{position:relative;width:100%;min-width:0}.chart svg{display:block;overflow:visible}.axis text{font-size:11px;fill:var(--ink-muted);font-variant-numeric:tabular-nums}.grid-line{stroke:var(--grid);stroke-width:1}.baseline{stroke:var(--line);stroke-width:1}.direct-label{font-size:11px;font-weight:600;fill:var(--ink-soft);font-variant-numeric:tabular-nums}.line{fill:none;stroke-width:2;stroke-linejoin:round;stroke-linecap:round}.dot{stroke:var(--surface-card);stroke-width:2}.crosshair{stroke:var(--ink-muted);stroke-width:1;opacity:.6}.hit{fill:transparent;cursor:crosshair;outline:none}.hit:focus-visible{fill:var(--accent-soft);fill-opacity:.35}.hit-stroke{fill:none;stroke:transparent;stroke-width:22;pointer-events:stroke}.legend{display:flex;flex-wrap:wrap;gap:4px 14px;list-style:none;margin:-4px 0 8px;padding:0;font-size:.8rem;color:var(--ink-soft)}.legend li{display:inline-flex;align-items:center;gap:6px}.swatch{display:inline-block;width:10px;height:10px;border-radius:3px;flex:none}.legend-icon{display:inline-flex;flex:none}.tooltip{position:absolute;z-index:20;pointer-events:none;min-width:140px;padding:8px 10px;border-radius:var(--radius-sm);background:var(--surface-card);border:1px solid var(--line);box-shadow:var(--shadow-pop);font-size:.8rem;white-space:nowrap}.tooltip-title{font-weight:700;margin-bottom:4px;color:var(--ink)}.tooltip-row{display:flex;align-items:center;gap:6px;color:var(--ink-soft)}.tooltip-label{flex:1}.tooltip-value{font-weight:600;color:var(--ink)}.spark{stroke:var(--series-1)}.spark-dot{fill:var(--series-1)}.sparkline{margin-top:8px;height:36px}.gauge{display:flex;flex-direction:column;align-items:center;gap:4px;width:100%;margin:0 auto}.gauge>svg{width:100%;height:auto;overflow:visible}.gauge-track{fill:none;stroke:var(--surface-sunk);stroke-width:10;stroke-linecap:round}.gauge-fill{fill:none;stroke-width:10;stroke-linecap:round;transition:d .4s ease}.gauge-target{stroke:var(--ink);stroke-width:1.5;stroke-linecap:round}.gauge-value{font-family:var(--font-heading);font-size:17px;font-weight:700;fill:var(--ink)}.level-stroke-ok{stroke:var(--level-ok)}.level-stroke-warn{stroke:var(--level-warn)}.level-stroke-breach{stroke:var(--level-breach)}.donut{display:flex;align-items:center;gap:20px;flex-wrap:wrap;justify-content:center}.donut-plot{width:170px;flex:none}.donut-plot>svg{width:100%;height:auto}.donut-track{stroke:var(--surface-sunk)}.donut-seg{cursor:pointer;outline:none;transition:stroke-dasharray .4s ease}.donut-seg:focus-visible{stroke-width:17}.donut-total{font-family:var(--font-heading);font-size:22px;font-weight:700;fill:var(--ink)}.donut-caption{font-size:8px;fill:var(--ink-muted)}.donut-legend{list-style:none;margin:0;padding:0;display:grid;gap:6px;min-width:150px;flex:1;max-width:240px}.donut-legend li{display:flex;align-items:center;gap:8px;font-size:.88rem}.donut-legend-label{flex:1;color:var(--ink-soft)}.donut-legend-value{font-weight:700}.stat-tile{display:flex;flex-direction:column;gap:2px;padding:14px 16px;position:relative}.stat-label{display:flex;align-items:center;gap:6px;font-size:.8rem;font-weight:600;color:var(--ink-soft)}.stat-label .icon{color:var(--ink-muted)}.stat-value{font-family:var(--font-heading);font-size:2rem;font-weight:700;line-height:1.15;letter-spacing:-.02em}.stat-foot{min-height:20px;font-size:.8rem}.stat-warn{box-shadow:inset 4px 0 0 var(--level-warn),var(--shadow-card)}.stat-breach{box-shadow:inset 4px 0 0 var(--level-breach),var(--shadow-card)}.chart-card .chart{margin-top:4px}.hbar-label{font-size:12px;fill:var(--ink-soft)}.plot-note{font-size:13px;fill:var(--ink-muted)}.shell{display:flex;min-height:100vh}.shell-main{flex:1;min-width:0;display:flex;flex-direction:column}.page{padding:24px 28px 48px;max-width:1480px;width:100%;margin:0 auto;outline:none}.skip-link{position:absolute;left:-999px;top:8px;z-index:100;background:var(--surface-card);padding:8px 12px;border-radius:8px}.skip-link:focus{left:8px}.dev-ribbon{position:fixed;top:14px;right:-34px;z-index:90;transform:rotate(45deg);background:var(--ribbon-bg);color:var(--ribbon-ink);font-weight:800;font-size:.72rem;letter-spacing:.12em;padding:3px 40px;pointer-events:none;box-shadow:0 2px 6px #0003}.sidebar{width:232px;flex:none;background:linear-gradient(180deg,var(--nav-lift) 0%,var(--nav-bg) 220px);color:var(--nav-ink);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;padding:18px 12px;transition:width .2s 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